Define coaching, mentoring and the GROW model

Identify and set appropriate goals using the SMART technique of goal setting

Identify the steps necessary in defining the current state or reality of your employee’s situation

Identify the steps needed in defining options for your employee and turn them into a preliminary plan

Identify the steps in developing a finalized plan or wrapping it up and getting your employee motivated to accomplish those plans

Identify the benefits of building and fostering trust with your employee

Identify and overcoming common obstacles to the growth and development of your employee

Identify when the coaching is at an end and transitioning your employee to other growth opportunities

Identify the difference between mentoring and coaching, using both to enable long-term development through a positive relationship with your employee