• 1
    Contact Center Training
    • Contact Center Training - eLearning

What You’ll Learn

  • How to get management involved in training.

  • Why peer training works.

  • That manners are important with a contact center.

  • How to build rapport with the callers.

  • How to deal with difficult customers.

Who is this course for:

  • Individuals
  • Corporate Teams
  • Entrepreneurs



This course includes:

  • Instructional Video

  • Lifetime Access

  • Certificate of Completion

  • Downloadable resources