Understand Kolb’s learning styles and learning cycle

Understand Kirkpatrick’s levels of evaluation

Be familiar with many types of evaluation tools, including goal setting, tests, reactionary sheets, interviews, observations, hip-pocket assessments, skill assessments, and learning journals

Understand when to use each type of evaluation tool

Be able to perform a needs assessment

Know how to write learning objectives and link them to evaluation

Be able to write an evaluation plan to evaluate learning at each stage of the training and far beyond

Know how to identify the costs, benefits, and return on investment of training

Be familiar with the parts of a business case